The standard processing time for orders ranges from 10 to 12 business days, excluding shipping duration. However, during peak periods, this may extend to between 15 and 20 business days, plus shipping time.It is important to note that these time frames are approximations and are not guaranteed.

Please also note that the countdown begins once your design mock up is approved, not when you place your order. Orders that contain more complex designs, additional print placements, or any extra add-ons may increase that turnaround time beyond the above expectations. Please allow for an additional 7 to 10 business days for interior printed tags.

If your order is time-sensitive, please inform us when placing your order. Depending on the urgency and our ability to meet the specific deadline, a rush fee may be applicable.

Delays in approving digital proofs/mock ups (exceeding 24-hours) may delay your order. Additionally, unforeseen circumstances beyond our control, such as blank garment stock from our vendors, weather delays, shipping errors due to incorrectly supplied addresses, etc, may further impact the estimated processing time to complete your order.

Direct to Garment (DTG) printing works best for low quantity orders with full color images. DTG also works best with 100% cotton garments. We are not able to print Polyester or Blends using DTG.

Have simpler art and looking for higher quantities? We recommend Screen Printing.

Unfortunately, there’s not a simple answer to how much each shirt will cost.

I’m not saying that to avoid giving you an answer. I’m saying that because there are just so many variables in play when it comes to pricing. It would be like asking someone how much food costs. Are you eating in a super fancy restaurant? Or are you buying from the post-covid-not-so-dollar menu?

It’s just not an easy question to give a blanket answer to, but we’re more than happy to give you a quote based on your needs.

The following items have the biggest impact on pricing:

1. Total quantity of shirts being printed (No Minimums)

2. The brand, color and type of shirt

3. The quality of the supplied art

4. The size of the image that is being printed.

5. The number of locations being printed

Anything is possible.

But please be aware that rush orders may incur additional charges.

If you need your order sooner than our average turnaround time (7 to 10 business days) or if you need it by a specific date, please check with our team to ensure that we can fulfill it by that required date. For details about rush fees, please reach out to your representative. It is important to remember that rush charges apply solely to the production process.

They do not include or cover expedited shipping costs for blank apparel from our suppliers or delivery to you.

Please fill out our form by clicking here.

We always do our best to respond within a business day.

Yes! Direct to Garment (DTG) printing has no minimums. You can get 1000 shirts for everyone that was invited or just one, so that your uncle feels extra important on his big day.

Also, if your Uncle needs someone to babysit his Raccoon. I'm down.

Yes! And kind of.

You can mix colors of shirts at no charge as long as the image stays the same.

As far as the color changes on the print goes, I say kind of because there are variables in play and there are minimums that are dependent upon how time sensitive your job is, as any changes may create delays. Please keep in mind that there may be art change fees.

Unlimited!

Well, there is a limit, but it's nothing like screen printing. DTG is a digital print that uses CMYK inks to print directly onto apparel. So the only limits are the color gamuts within CMYK.

I can’t promise anything, but we will always look into it.

Please ensure that you have as many specifics as possible, including the shirt brand, model, quantities, and any additional fees so that we can make a fair comparison. Competitors will often try to lower their prices or offer a “better deal”, when in reality they are offering a lower quality garment or inferior printing options. Please make sure that it is their final price as well and that there are no additional or hidden fees.

We do not cut corners and we take pride in what we do. I will be the first to admit that we will not always have the cheapest pricing. We’re a small, family business with a dedication to quality prints and a quality experience that you will have a hard time finding anywhere else.

Unfortunately, we’re not always able to make a change after a mockup has been approved.

There are a LOT of steps in our process before we even get to the fun part of printing your awesome apparel. So please note that any changes made AFTER the mockup approval may incur additional fees and delay your order.

It is crucial to thoroughly review your invoices and mockups before giving approval. The approval of the mock ups is your final opportunity to request any changes before we proceed with the various stages of production.

You can absolutely submit your own Artwork! More often than not, that makes our life a little bit easier. But please note that there are things to keep in mind when submitting artwork, so please reference our Templates section for guides on different items. If you do not see the specific item/size listed that you are looking for, please let us know and we will get back to you as soon as possible.

We recommend that artwork for any Direct to Garment order is supplied print-ready or additional fees may apply. Feel free to reference our Templates section for guides on different items. Do you need artwork created? If so, please contact us at Sales@LostWoodsPrint.com.

Artwork must be submitted in one of the following formats:

• Adobe Illustrator (.ai)
• Encapsulated PostScript (.eps)
• Portable Document Format (.pdf)

Vector files are the preferred files and will generally get the best results. Please keep in mind that all fonts must be converted to outlines before art is submitted.

• Photoshop files (.PSD) – Photoshop files must be created at 300dpi or higher in the exact print size desired or larger.
• Rasterized JPG/TIFF – These files are only accepted if saved at 300dpi at exact print size.

Please keep in mind that all fonts must be rasterized.

Files submitted outside of these requirements are subject to additional charges and/or production delays.

We will do our best to help!

We have a network of amazing artists, including a few people in house that are in-cred-ible. Not to be confused with incr-edible. Our artists are not edible. Well, they are. But that would be considered cannibalism and that is frowned upon in most societies.

But we can do our best to create something in-house for you! Please keep in mind that there may be additional costs for art creation depending upon the time and complexity of the design.

Feel free to discuss your art needs with your Lost Woods Rep.

We can provide a DTG print as a sample! But there is a sampling fee. Please get in touch with your Lost Woods Rep to arrange a sample.

If you would like to see samples of previous jobs, you can click here to see our Portfolio. You can also purchase any of the shirts in our Shop.

Lastly, you can schedule an appointment to come into the shop and see some of the samples that we've printed in the past to get an idea of our work.

Yes! We will always provide a digital mock up with each invoice unless it is an exact re-order from a previous print that we have done in the past. Our mock up will include a picture of the design on a garment, as well as the print size and location. Mockups must be approved via e-mail before your order will begin processing.

We accept Cash, Credit Cards, PayPal, and Apple Pay. Please keep in mind that we do not carry cash or change, so you will need the exact amount if you need to pay by cash.

Jobs paid via check are always paid in full upfront and returned checks will be subject to an additional $30 fee.

We do require payment in full before we will begin your order.

Your state and local taxes always apply unless you have a tax exempt or resale ID.

Oh, no! I'm sorry to hear that. Please get in touch with your Lost Woods rep and we'll check into this for you.

No need to worry! It’s normal and will be gone after your first wash. Direct to Garment (DTG) printing requires is a delicate process with several stages including a pre-treatment process for all garments. The residue that you are feeling is from our water based pre-treat.

If there are any lines around the artwork, these are called pressure marks. Sometimes they are left behind after we heat press your shirt to flatten the fibers to ensure a quality print. Please note that any lines or pressure marks will be gone after an initial wash.

Unfortunately, we cannot guarantee that the color that we print will match what you see on your screen, as every screen is calibrated differently. But please keep in mind that our prints will always be a reasonable depiction of the digital mock up that you receive.